4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 6/23/2022
Customer Review
As always, my maintenance request was completed promptly and perfectly. The maintenance team is truly one of the best pa...
As always, my maintenance request was completed promptly and perfectly. The maintenance team is truly one of the best parts of living in this building.
Read More about this review
By: Mark D.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/21/2022
Customer Review
As always maintenance does a great job fixing the problem.
As always maintenance does a great job fixing the problem.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/10/2022
Customer Review
As always, Lou did an excellent job! He is a true professional and excellent at his job!
As always, Lou did an excellent job! He is a true professional and excellent at his job!
By: Victor V.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/22/2022
Customer Review
Great management and staff. Nice and pleasant residents. Wonderful place to live.
Great management and staff. Nice and pleasant residents. Wonderful place to live.
By: Danny S.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 3/1/2022
Customer Review
The maintenance team here is as good as I have ever seen! Super quick responses, great results, great cleanup, always a ...
The maintenance team here is as good as I have ever seen! Super quick responses, great results, great cleanup, always a note left behind detailing the work, and extremely courteous on site. A great element of living here! Awesome!
Read More about this review
By: Mark D.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/22/2022
Customer Review
Lew is always so helpful and does very thorough work. I also appreciate him looking out for future maintenance and takin...
Lew is always so helpful and does very thorough work. I also appreciate him looking out for future maintenance and taking care of it when he sees it! Hes very polite and does a great job!
Read More about this review
By: Diane B.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/28/2021
Customer Review
The Sovereign is located in a great area and has amenities that make you feel like you're living in luxury.
The Sovereign is located in a great area and has amenities that make you feel like you're living in luxury.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/29/2021
Customer Review
Moving into the Sovereign has been the BEST decision we could've made. I wish I would've made this decision sooner.
Moving into the Sovereign has been the BEST decision we could've made. I wish I would've made this decision sooner.
By: Gena S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/25/2021
Customer Review
Lu is the BEST!!!
Lu is the BEST!!!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/24/2021
Customer Review
Lou was courteous, professional, competent, and prompt. Great job Lou!
Lou was courteous, professional, competent, and prompt. Great job Lou!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/2/2021
Customer Review
The Sovereign's location is ideal, the parking is convenient and the management couldn't be more professional or helpful...
The Sovereign's location is ideal, the parking is convenient and the management couldn't be more professional or helpful. I'm looking forward to a long stay.
Read More about this review
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/31/2021
Customer Review
The staff is always so polite, friendly and very professional! Their a joy to have around!!
The staff is always so polite, friendly and very professional! Their a joy to have around!!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/7/2021
Customer Review
My leasing experience was perfect. I leased the apartment through a completely virtual experience. The staff sent videos...
My leasing experience was perfect. I leased the apartment through a completely virtual experience. The staff sent videos and provided floor plans and I was even more impressed with the unit and amenities on the day of move-in.
Read More about this review
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 3/15/2021
Customer Review
Requesting maintenance via the online portal is very easy. It's better than calling and waiting or hoping you'll get the...
Requesting maintenance via the online portal is very easy. It's better than calling and waiting or hoping you'll get the correct contact.
Read More about this review
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/9/2021
Customer Review
Lou always does a great job, is efficient courteous and always has a pet for the dogs as well.
Lou always does a great job, is efficient courteous and always has a pet for the dogs as well.
By: Jo C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/2/2021
Customer Review
The staff was awesome during the whole ice storm!
The staff was awesome during the whole ice storm!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/1/2021
Customer Review
Love staying at The Sovereign! Facilities are great, Office management very helpful, Concierge, valet, cleaning staff an...
Love staying at The Sovereign! Facilities are great, Office management very helpful, Concierge, valet, cleaning staff and Maintenance are superb! A great living experience!
Read More about this review
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/23/2021
Customer Review
The guys did excellent as always!
Thanks.
Vic
The guys did excellent as always!
Thanks.
Vic
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/16/2021
Customer Review
Awesome place to set up a home office. Ive never had such an amazing view working from home!
Awesome place to set up a home office. Ive never had such an amazing view working from home!
By: Jorge G.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/12/2021
Customer Review
Welcoming and nice neighbors, feels like no just joining a building but a friends group.
Welcoming and nice neighbors, feels like no just joining a building but a friends group.
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 2/4/2021
Customer Review
Overall its great living here. The privacy is amazing & the staff are always happy to assist with any matters. Obsessed ...
Overall its great living here. The privacy is amazing & the staff are always happy to assist with any matters. Obsessed how dog friendly this site is. Never dealt with bad neighbors what so ever.
Read More about this review
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/1/2021
Customer Review
Regarding maintenance- Lou responded very quickly to my work order request, changing filter, fixing shower head, adjusti...
Regarding maintenance- Lou responded very quickly to my work order request, changing filter, fixing shower head, adjusting sink faucet. He was very courteous and polite, worked quickly and resolved my need expeditiously. He tidied up when finished which I appreciate.
Read More about this review
By: Catherine F.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 1/31/2021
Customer Review
Location is perfect! Amenities are excellent.
Location is perfect! Amenities are excellent.
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 1/29/2021
Customer Review
This is great overall - great for pet owners and good amenities. Valet & Concierge staff is great, etc.
This is great overall - great for pet owners and good amenities. Valet & Concierge staff is great, etc.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/8/2020
Customer Review
My husband and I love living at The Sovereign. The staff is amazing! We love all of the amenities as well.
My husband and I love living at The Sovereign. The staff is amazing! We love all of the amenities as well.
By: Madeline C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/6/2020
Customer Review
Tara Scott from the leasing office was very friendly and informative. She took her time and showed us several units, exp...
Tara Scott from the leasing office was very friendly and informative. She took her time and showed us several units, explained the features yo each apartment and the amenities to the building. She made a very good presentation.
Read More about this review
By: Dennis D.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/25/2020
Customer Review
I could not be more impressed with the staff at The Sovereign (concierge, valet, management, maintenance, etc.) beginnin...
I could not be more impressed with the staff at The Sovereign (concierge, valet, management, maintenance, etc.) beginning the moment I moved into my apartment here. I always feel valued as a resident, and my guests are always beyond enamored with all of the amenities I am provided when they visit. One friend loves it so much that we are discussing renewing my lease and upgrading to a 2-bedroom apartment. :) LOVE my Sovereign staff!!
Read More about this review
By: Rachel M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/18/2020
Customer Review
They are awesome!!!
They are awesome!!!
By: Katherine K.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/14/2020
Customer Review
Coming from another Windsor community where I had a terrible experience, it was a breath of fresh air to move into Sover...
Coming from another Windsor community where I had a terrible experience, it was a breath of fresh air to move into Sovereign. The apartment was very clean at move in, the common areas stay well maintained, and my view is amazing. I feel very comfortable here, especially being new to Texas. Willie made my transfer to Sovereign seamless and I am truly thankful for his help and kindness.
Read More about this review
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 5/26/2020
Customer Review
Amenity and view from my room is so good.
Amenity and view from my room is so good.
By: kuniyuki O.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/23/2020
Customer Review
The Sovereign is the most friendly, beautiful place I've lived in. I would not live anywhere else if I have a choice.
The Sovereign is the most friendly, beautiful place I've lived in. I would not live anywhere else if I have a choice.
By: Jenny L.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/25/2020
Customer Review
Willie Morman - Leasing consultant Excellent from start to finish with the leasing process! Very happy with service so f...
Willie Morman - Leasing consultant Excellent from start to finish with the leasing process! Very happy with service so far!
Read More about this review
By: Certified Resident
Source: Kingsley
